When you either register as a trial user on the Subscriber section on the Website or subscribe to this section Cotlook requires certain contact details from you, including without limitation, your name, postal address, email address and telephone number. If you subscribe or purchase products, Cotlook may also ask for your credit card information to enable Cotlook to process your payment of the appropriate fees. This Agreement is in relation to these contact details and to any other information which Cotlook will subsequently collect from you as identified in this Agreement (“the Information”).
You will not be able to gain access to the Subscriber section on the Website without providing the Information. If you provide Cotlook with false Information, Cotlook reserves the right to terminate your access to the Website
Minors are not eligible to use the services offered on the Website and Cotlook asks that minors (persons under the age of 18) do not submit any Information to Cotlook.
Use of Information
The Information may also be retained and used by Cotlook to allow Cotlook to identify potential customers, analyse Website usage, improve the content of the Website and customise the Website’s, layout and services and if you choose to post information on any part of the Website or if you send Cotlook personal correspondence, such as emails or letters, or if other users or third parties send Cotlook correspondence about your activities or postings on the Website, Cotlook may collect such information in to a file specific to you and it may be used to monitor your use of the Website (collectively “Internal Uses”).
Unless you request otherwise the Information may also be retained and used by Cotlook for marketing any Cotlook goods, services, or merchandising and/or any third party goods, services or merchandising available for sale from Cotlook and for administering promotional campaigns, including selling or promotions to individuals by direct marketing methods (collectively “Marketing Uses”).
We won’t contact you for marketing purposes, or promote new services to you unless you specifically agree. You can opt-out of receiving direct marketing from us at any stage by contacting us via email.
Transfer of Information
Cotlook also offers users who have subscribed to the Subscription section of the Website the opportunity to subscribe to the live data feed service from ICE Futures US. If you choose to subscribe to this service Cotlook will forward the Information to ICE Futures US. This is clearly outside the European Economic Area (“EEA”) and as such we will require your consent to transfer the Information in this manner. You will be asked to give your consent if and when you subscribe to this service.
Cotlook will not disclose the Information to any party for any other purposes without your consent unless there is an emergency situation which requires it or Cotlook is required to do so by operation of law.
Cotlook reserves the right to report any activity on the Website which Cotlook suspects violates any relevant laws or regulations to the appropriate authority. If Cotlook is requested by such authority for the Information Cotlook reserves the right to disclose it to them. Cotlook reserves the right to reveal your identity, even if you wish to remain anonymous, to any third party if required to do so by law.
Keeping Cotlook’s records accurate
Cotlook aims to keep all Information Cotlook holds about you as accurate and up to date as possible. If you would like to review or change the details you have supplied to Cotlook, please contact Cotlook as set out below.
Cotlook uses site tracking to monitor customer traffic patterns and site usage to help Cotlook develop the design and layout of the Website to better meet the needs of customers and visitors to the Websites.
Cookies are small pieces of information placed on your hard drive. The cookies on the Website will contain some of the information you provide on the registration page and will also create an internal identification number. This identification number will identify each Website use and will enable Cotlook to personalise the content of the Website for each individual user.
You are always free to decline Cotlook’s cookies if your browser permits, although in that case you may not be able to use certain features on the Website.
Adobe® Flash® and Microsoft® Silverlight®: Some elements of this website may make use of Flash® or Silverlight®. Every effort has been made to ensure that these are compatible with all browser versions.
Control of your Password
You are responsible for all actions taken with your User ID and password. Therefore Cotlook does not recommend that you disclose your Cotlook password to any third parties. If your password has been compromised for any reason, you should immediately contact Cotlook as detailed below to change your password.
All Information will be kept as confidential and as secure as possible through the use of Cotlook’s secure server software. This means that Information can only be exchanged between you, Cotlook and any third party who Cotlook decides to transfer the Information to for the purposes detailed above. Furthermore as required by the Data Protection Act 1998 Cotlook follows strict security procedures in the storage and disclosure of Information which you have given to Cotlook, to prevent unauthorised access.
Cotlook uses industry standard practices to safeguard the confidentiality of the Information. Cotlook treats the Information as an asset that must be protected against loss and unauthorised access. Cotlook employees use many different security techniques to protect the Information from unauthorised access by users inside and outside the company. However, “perfect security” does not exist on the Internet.]
Under the Data Protection Act 1998 you are entitled, if you so request, to be given from Cotlook a description of all personal data Cotlook holds about you, the purposes for which this is being processed and the recipients to whom this may be disclosed on the payment of a fee. If you require any further information on this point, please contact Cotlook as detailed below.
If at any time you have any questions or concerns about Cotlook’s privacy commitment or would like to contact Cotlook for any other reason, please contact Cotlook by emailing firstname.lastname@example.org.
This Agreement is governed and construed in accordance with English law. You and Cotlook each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement.