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Cookies

Last updated 11/04/2018

What are cookies?

Cookies are small files sent from a website which are then stored by your web browser. When you return to the website, the cookie information is used to recognise your last session. Cookies are simple text files, which are safe and secure and do not contain any personal, sensitive information.  Cookies can’t install malicious software such as viruses on your device(s).

Where do cookies come from?

  • First-party cookies are sent from Cotlook to your device, which can be used to remember your preferences when visiting the Cotlook website or to maintain your browser connection.
  • Third-party cookies are sent by a third party that provides functionality through Cotlook’s website. This can help the third party to remember your preferences when you visit this website and others.

 

How long do cookies stay on your device?

Cookies stay on your device for different periods of time:

  • Session cookies generally only last whilst your web browser is open. Once you close your browser, they’re automatically deleted from your device.
  • Persistent cookies generally stay on your device after you close your internet browser unless your browser is set up to automatically delete them. They can be used by websites to remember your preferences the next time you open your browser.

 

What cookies do we use?

The Cotlook website uses cookies to manage and maintain authorised subscribers’ web sessions, and to provide a personalised, responsive service. Cookies are small pieces of information placed on your hard drive. They are simple text files, which are safe and secure and do not contain any personal, sensitive information. Cookies created by the Cotlook website are only used by Cotlook Limited and its trusted partners.

Cookie Name(s) Purpose More
information
Google Analytics _ga
_gid
_gat
These tracking cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. The only information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Click here for an overview of privacy at Google
Cotlook Cookie  cotlook_cookie This cookie records if a user has been shown the cookie message.
Cotlook Session  cis_session
wordpress_
wordpress_logged_in_
These are functional cookies used as part of the Cotlook login process that the site wouldn’t work without for logged in users.
Cotlook Session PHPSESSID Used for managing a user session on the website. If disabled, the website should switch to using a dynamic session parameter.
Calculated fields CP5XKN6QLDFWUC Session cookie used by the online calculators on the Cotlook site. Without the Calculated fields cookie, the online calculators may not work.
Tawk.to TawkConnectionTime

Tawk_

__cfduid

ss

tawkUUID

First and third party cookies used by Tawk.too live chat service.
WordPress  wordpress_test_cookie  Used to check browser has cookie capablility by WordPress.

Purpose notes for Google Analytics based on ICC UK Cookie Guide April 2012.

Cookie Report updated 11/04/2018 in compliance with EU GDPR 2018.

Cookies are also used to create an internal identification number. This identification number will identify each Website use and will enable Cotlook to personalise the content of the Website for each individual user to the extent that it will provide access to the subscription services to which a user is entitled.

A session cookie is set upon each successful login and is valid for 12 hours after being set. This cookie provides authorisation to access services and ensures that no authorised username and password combination can be used simultaneously by more than one user. User cookies are also set to identify an authorised user and their browsing preferences.

What to do if you don’t want cookies to be set

If you would prefer that Cotlook did not set cookies on your computer or handheld device, you are free to block Cotlook cookies on the cookie banner that appears across the top of the Website during each new visit. You can also block or delete cookies through your browser settings – the help function in your browser should tell you how. However, you should bear in mind that if you do remove or block cookies and you are a subscriber to our services you will be unable to access your subscription services through your browser.

Further information is available from the Information Commissioners Office.